Payment & Refund Policy

Payment & Refund Policy


Is it safe and secure to shop at  ROSEWHITE  

ROSEWHITE prides itself in providing a safe and secure shopping experience. Your personal information is kept secure and private during the entire checkout process. In fact, we  do not share or sell your personal details to any third party. 

What kind of payment method may I use at Rosewhite? 
1. Credit Card (Visa/Mastercard)
2. Online banking 

Why does my Order Status show “payment pending”? Should I re-create a new order? 
Most payments are processed immediately. Once the order has been confirmed you will receive a confirmation email with delivery details. If you do not receive a confirmation email within 24 hours, please contact us at Facebook page : ROSE WHITE HQ and do not re-create your order to prevent duplication

Refund Policy

1. If you are not completely satisfied with a ROSEWHITE purchase or gift for any reason,please review our return,refund,and exchange policies below for www.rosewhite.com.my purchases and in-store purchase.

2. Products must be returned in new or gently used condition.

3. All returns are subject to validation and approval at ROSEWHITE discretion.

4.All sold goods are non- redundable while sold